Auto Air & More Inc Customer Reviews
Free A/C Inspection | Local, Family Owned and Operated
Free A/C Inspection
Local, Family Owned and Operated
Here’s What Customers Are Saying About Auto Air & More!
"To say your business went above and beyond is an understatement!! We came in from Michigan only to find our vehicle broke down. After trying for hours to get people to help by giving us a jump, the vehicle wouldn't start again and we had to end up leaving it at a gas station. This morning, John from South Point casino called your shop and explained our situation. Within minutes, one of your employees showed up at the casino, took us to our car, jumped it, then let us follow him back to your shop where he checked it all out for us, knowing we had many more miles to go before we got to our final destination. I'm very sad my old self doesn't remember his name (he was from New Zealand), but he was just a joy in every way, and made this business one we will use and recommend many times over. The entire staff was wonderful, and the pricing was too. Thank you all so very much!!! "
- Sincerely,
Ernie and Veronica,
Sault Sainte Marie, Michigan.
"Please accept my expression of gratitude to you and Auto Air & More. Thank you for your professionalism and the immediate repair of my car. We are new in Las Vegas. It is a "hit or miss" looking for a trusted auto repair business.
When I inadvertently dropped my receipt in your shop, you found it and you called me to inform me that you found my receipt. With your excellent customer service attitude, I feel confident with Auto Air & More. I do appreciate your phone calls and repair updates. Please relay my appreciation to Auto Air & More staff. Thanks again for taking care of my family's vehicle repair needs. "
- Sincerely,
CESAR P
Auditor/Compliance Investigator
"I am writing to commend the performance of one of your employees. Since coming to your business back in January, 2011, I have dealt only with the service manager he has always explained the work needed on my 2004 Nissan Murano in the written estimate. The quiet, self-assured confidence that he exhibited always put me at ease. I never got the feeling that he was trying to sell me parts or service I didn't need like so many other auto repair shops that I have been to before.
Several months ago I brought in my Murano again and was told and that I needed extensive work to include front struts and strut mounts as well as front lower control arms with ball joints. He told me that when he finished the work, the car would drive like new. True to his word, when I got the car back, it drove like it did when it was new.
Finally, when my daughter was having problems with her 2003 Hyundai Accent. He went through her car noted what needed to be done and suggested what order that he would do the repairs if she could not afford to do them all at one time.
When I found out that about $2,000 in repairs were needed, I asked his help in convincing my daughter that it did not make sense to put $2,000 in a car that was worth only $1,700 (what CarMax told us they would give us to buy the car! I). We had the brakes, calipers, and rotors replaced and subsequently a month later sold the car to CarMax for $1,700 after we bought her a used car to replace it.
Courteous and professional demeanor and honesty will keep me coming back to Auto Air & More for repairs to my Nissan Murano and now, for my daughter's 2005 Honda Civic. I have also recommended your shop to several neighbors and friends. "
- James
"I wanted to let you know how pleased I am with the work you did on my 2001 Dodge truck. I brought it in yesterday morning (7/10) because the AC didn't seem to work as well as it had in the past. From the time I walked in the door until the time I left everything was perfect. Being summer in Las Vegas, you were very busy and yet at no time was anything rushed. Tom took the time to explain what was going on and what he thought the problem was. I noticed that all customers were treated the same way. Every business should be run this way. Your operation obviously represents many years of hard work. The AIC works great, probably better than ever. I came in from Logandale and it was well worth the trip. Thanks to all involved "
- Gene H.
"I wanted to let you know how pleased I am with the work you did on my 2001 Dodge truck. I brought it in yesterday morning (7/10) because the AC didn't seem to work as well as it had in the past. From the time I walked in the door until the time I left everything was perfect. Being summer in Las Vegas, you were very busy and yet at no time was anything rushed. Tom took the time to explain what was going on and what he thought the problem was. I noticed that all customers were treated the same way. Every business should be run this way. Your operation obviously represents many years of hard work. The AC works great, probably better than ever. I came in from Logandale and it was well worth the trip. Thanks to all involved "
- Gene H.
"I have been a customer of Auto Air & More since 1993 when their shop was located on Decatur near Alta. I have always been completely satisfied with their work but more importantly I’ve always felt that they were completely honest. That cannot be said for some auto repair shops in Las Vegas. Back in 2000, I needed to replace the front wheel brake linings on my ’95 Ford. I asked the service mgr. at Auto Air & More to check my rear wheel brake linings and if they needed to be replaced, he had my permission to do so. When I received my car back, I was told that the rear brake linings were fine. They could have replaced them or said they did and I wouldn’t have known the difference. This confirmed what I already knew about their honesty. If you are looking for an Auto Repair shop that does great work and you can trust, I recommend Auto Air & More. "
- William
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